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An educational tool for Fire Department personnel and other First Responders.

Communicating with individuals who have impaired communication skills due to various physical, psycho-social, developmental, and or learning disabilities can be extremely challenging to first responders at an emergency scene. In fact, lack of communication ability between emergency personnel and their patients can waste valuable time in initial medical assessments, risk further injury to the patient, require additional personnel to help with individual, and sometimes compromise necessary treatment and or transport.

This program was created and funded by Woodside Fire Protection District under a FEMA Grant.

Program Design: This program is designed as an educational tool for the fire department's first responders, children in special education classes, and other individuals who may have difficulty communicating during emergencies because of a disability.

Program Components: Video - Manual - Symbol/Sign Booklet - Poster

The video depicts emergency personnel using the communication strategies and tools described in the manual. There is also a demonstration of each of the basic symbols as an individual hand sign.

The manual with basic information about individuals with various disabilities and communication difficulties a first responder may encounter on a call involving these individuals (in addition to the manual, a one-hour training session regarding the information is available upon request).

A communication booklet to be used on calls when necessary as well as an adjunct to various educational presentations fire personnel provide to individuals with disabilities.

A poster depicting first responders as friends. The poster will include both signs/icons and illustrations of first responders in action. These posters are special reminders when placed in the fire station or in the special education classrooms at schools.

Who will benefit from the program: All First Responders, including fire departments, ambulance personnel, Sheriff Office, highway patrol, city police departments, and neighborhood emergency preparedness groups.

What is the cost for the curriculum:

All materials may be downloaded and adapted for education purposes. To receive a complimentary packet contact us by clicking here.
Additional packets or individual materials are available for purchase. To view costs,
click here.

Purchase additional materials:

Additional Materials:

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Woodside Fire Protection District Copyright 2009. All rights reserved.

3111 Woodside Rd., Woodside, CA 94062
Tel 650-851-1594Fax 650-851-3960